Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

Do you like to be active and do a little bit of everything? Besides your assigned responsibilities, the Steward is the right-hand to the Onboard Manager and the two of you assist wherever it is necessary to ensure a seamless guest experience.

You’re not just on one train car, your duties take you the length of the entire train, both up and downstairs.

• Perform a variety of maintenance tasks and reporting.
• Cleans common areas and restrooms.
• Routinely monitors onboard systems and adjusts as necessary.
• Maintain climate controls, generator systems, audio systems, GPS and point of sales equipment.
• Perform inspection rounds with a strict timeline to ensure proper temperatures of freezers and coolers.
• Operate the interior and exterior lifts and assist passengers with special requirements.
• Document and submit daily maintenance issues to senior maintenance staff.
• Must be able to lift 50 lbs.
• Some experience in positions involving maintenance or troubleshooting is preferred.
• Have current or be able to obtain an Alaska Food Handlers Card
• CPR, First Aid and AED certification, if needed company will provide training.
• Must pass a pre-employment background check.
• Minimum age of 18 years required to reside in company housing, where available.
• Participates in HAP’s sustainability program, aka Sustain Alaska & the Yukon , and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment.
• Participate in HAP’s safety culture to ensure a safe workplace for all team members and a safe vacation experience for all guests.
• Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
• Dedicated commitment to a diverse, equitable and inclusive work environment.
• Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

Knowledge, Skills, & Abilities :

• Ability to organize and prioritize work, maintain attention to time constraints, while working in a team or group environment.
• Ability to work in a fast-paced environment with multiple tasks and external influences.
• Ability to work independently with minimal supervision while achieving daily goals.
• Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards.
• Ability to stand / walk / work on feet for minimum of 8 hours per day.
• Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
• Reward for Referral Program
• Experience Of a lifetime!
• Rewards & Incentives
• Community Service
• Employee Activities
• Professional Growth

HAP Alaska-Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.

We’re a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment.

We offer guests adventure, comfort, and a variety of lifetime memories whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car.

Our teams participate in HAP’s sustainability program, aka Sustain Alaska & the Yukon , and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment.

We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests.

HAP is committed to a diverse, equitable, and inclusive work environment.

The best way to learn more about all of our roles and opportunities is to connect with us on and Instagram.

Last updated : 2024-04-24